Over the years, Doug has had the privilege of consulting with the Carpet & Rug Institute (CRI), as well as many major carpet manufacturers, such as Mohawk and Shaw Industries, the American Home Furnishings Alliance, formerly the American Furniture Manufacturers Association (AFMA), and carpet fiber producers, helping them make their product perform better for their end-user. Doug’s knowledge of carpet and upholstery; construction, dying methods, soil and stain repellents, and how each affects our ability to clean and restore – along with his ability to pass on this knowledge -- is just a few of the many reasons for over 35 years he has been able to assist countless thousands of folks to use that knowledge to develop, operate, and grow their successful Carpet and Upholstery Cleaning businesses.